Reflecting upon PAS


  • Monique Arkesteijn TU Delft, Architecture and the Built Environment



By now, the PAS design decision method is familiar and it is known that:

1 The Preference-Based Design procedure could be adapted and implemented into an accommodation strategy formation project so that it can be used at real estate portfolio level in CRE alignment process (see chapter 4);

2 The stakeholders were able to perform all PAS design decision steps and accepted the outcome (see chapter 5 and 6);

3 The facilitator and the systems engineers were able to represent the pilots in mathematical decision models (see chapter 7), and;

4 The stakeholders evaluated PAS design decision method positively (see chapter 8).

In paragraph 9.1 it is shown that the PAS design decision method can be used as add-on to current CRE alignment management models. However, using the PAS method as add-on in these models creates managerial and methodical difficulties. The structure of these models is often not congruent with the structure of the PAS method (see chapter 2). An add-on of the PAS method in an alignment model does not fit well. To avoid these difficulties in the pilot studies a specific CRE alignment management system is set up which is congruent with the PAS design decision system: the PAS design decision management system.

The PAS design decision method has been structured from a decision making perspective around Kickert’s three rationalities (components) (in De Leeuw, 2002). To complete PAS, PAS is described solely as design method in paragraph 9.2. In paragraph 9.3 the PAS management system is structured from a systems’ management perspective. From this perspective the three components can be described from the organizations’ point of view as well as the CRE manager and facilitator that executes PAS. Management as such is seen as steering in this thesis as is explained in chapter 3. PAS management system is defined based on a systems perspective as following the chosen basic concepts and definitions as explained in paragraph 3.1.14 and 3.1.15.

Author Biography

Monique Arkesteijn, TU Delft, Architecture and the Built Environment

In 1993 Monique was one of the first four graduate students of the Faculty of Architecture's Master track "Bouwmanagement & Vastgoedbeheer", the current department of Management in the Built Environment (MBE), at the Delft University of Technology. She graduated with distinction on ‘productivity and real estate, privacy and communication in offices’ at the "Rijksgebouwendienst" (Central Government Real Estate Agency). Her drive for real estate management lies in her focus on people and processes, which has guided her in her entire professional life.

She worked four years as consultant for Starke Diekstra / Arcadis and was involved in building projects in the Netherlands and the Netherlands Antilles. From 1998 to 2000 Monique was senior real estate consultant and partner of Diephuis Stevens, where she worked on projects ranging from 20 to 1000 workplaces with investments up to 50 million euros. During this period she obtained an Executive Master of Business Administration degree at TSM Business School (1998 – 2000). After working in practice for seven years, Monique travelled the world, and spent years in India, Brasil and La Gomera, Spain.

Since 2003 Monique works as assistant professor Real Estate Management for the department of Management in the Built Environment (MBE). In the beginning she combined her work as assistant professor with freelance consultancy. From 2010 she focused full time on her work at university.

Monique is a passionate teacher and loves interactive teaching. She is responsible for the BSc (Bachelor) course on briefing (350+ students) and has coordinated the Real Estate Management MSc (Master) course for many years. Monique specializes in corporate real estate alignment and divides her work in three main areas: first and foremost her work is about a design and decision approach to CRE alignment.

Her aim is to enhance CRE alignment by combining heart and head, when designing corporate real estate solutions. Next to that, she worked amongst others with Chris Heywood from the University of Melbourne on a systematic comparison of CRE alignment models in theory. Together with colleagues and graduate students she studies how CRE alignment is done in practice.

From 2013 to 2018 she was head of the real estate management section at MBE. With professor Alexandra den Heijer, Monique leads the Campus Research Team. Next to her work on CRE alignment she has focused on alignment for municipal and educational real estate. During the last 10 years she coordinated and/or participated in the think tank ‘Envisioning the Faculty of the Future’ (2009), Campus vision 2030 TU Delft (2010), Ownership of museum real estate (2012), Campus NL (2016), Campus tools (2017 - ongoing), European campus (2019). Monique has published more than 30 journal papers and books and received an "Outstanding paper award" for the paper Designing a preference-based accommodation strategy: A pilot study at Delft University of Technology in 2016 from the Journal of Corporate Real Estate.

Besides TU Delft Monique regards CoreNet Global as her second work family. CoreNet Global is the world’s leading association for corporate real estate with more than 11.000 members. She served on the Global Board from 2015 to 2019 after being involved in the Benelux chapter board as member and chairwomen for many years. Recently, together with Jose Zwerink, Monique started the foundation We- Women-Cooperate (WWC), which strives for sustainable progress for Indian women. By connecting people, ideas & products, WWC brings affordable and sustainable energy to India, giving women room for economic development.