Basic concepts and definitions of the PAS design and decision system


  • Monique Arkesteijn TU Delft, Architecture and the Built Environment



In this chapter, using basic concepts and definitions from management science, decision theory and design methodology, I shall outline the methodological aspects, characteristics and features of the Preference-based Accommodation Strategy (PAS) design and decision system, which I developed for the formation of a corporate accommodation strategy.

This outline serves first and foremost as a simple way of representing and modeling the PAS design decision system. It also enables the methodological characteristics of PAS design and decision making to be set out in a way that allows analysis and evaluation of the suitability of the applications of this system in real life corporate accommodation strategy processes. Finally, it should be possible to incorporate past experience into the framework, and to generalize and summarize it in order to benefit the further development of the PAS design decision system. The PAS design decision system will be referred to as PAS.

In chapter 2 the existing alignment models were assessed on eight different assessment criteria and it has become clear that decision making receives very little attention in the models. The two main problems were that (1) it remained unclear how alternative CRE strategies are made on portfolio and building level and (2) most problems occur when selecting an alternative; none of the models has an overall performance measure that incorporates both quantitative and qualitative criteria, and uses correct measurement. Although in paragraph 2.2 all assessment criteria have been introduced, some of the concepts will be explained in this chapter. In chapter 2.3 the models have been assessed on their use of correct measurement for instance. In paragraph 3.2 it will be explained what correct measurement is and why it is important.

The chapter is structured as follows:

–– Fifteen basic concepts underlying the PAS design system are explained in paragraph 3.1;

–– Preference measurement as core concept is explained in more detail in paragraph 3.2;

–– Preference-Based Design as other core concept is explained in more detail in paragraph 3.3;

–– A comparison of the foundations in different scientific field in given in paragraph 3.4;

–– The chapter ends with a conclusion and comparison in paragraph 3.5.

Author Biography

Monique Arkesteijn, TU Delft, Architecture and the Built Environment

In 1993 Monique was one of the first four graduate students of the Faculty of Architecture's Master track "Bouwmanagement & Vastgoedbeheer", the current department of Management in the Built Environment (MBE), at the Delft University of Technology. She graduated with distinction on ‘productivity and real estate, privacy and communication in offices’ at the "Rijksgebouwendienst" (Central Government Real Estate Agency). Her drive for real estate management lies in her focus on people and processes, which has guided her in her entire professional life.

She worked four years as consultant for Starke Diekstra / Arcadis and was involved in building projects in the Netherlands and the Netherlands Antilles. From 1998 to 2000 Monique was senior real estate consultant and partner of Diephuis Stevens, where she worked on projects ranging from 20 to 1000 workplaces with investments up to 50 million euros. During this period she obtained an Executive Master of Business Administration degree at TSM Business School (1998 – 2000). After working in practice for seven years, Monique travelled the world, and spent years in India, Brasil and La Gomera, Spain.

Since 2003 Monique works as assistant professor Real Estate Management for the department of Management in the Built Environment (MBE). In the beginning she combined her work as assistant professor with freelance consultancy. From 2010 she focused full time on her work at university.

Monique is a passionate teacher and loves interactive teaching. She is responsible for the BSc (Bachelor) course on briefing (350+ students) and has coordinated the Real Estate Management MSc (Master) course for many years. Monique specializes in corporate real estate alignment and divides her work in three main areas: first and foremost her work is about a design and decision approach to CRE alignment.

Her aim is to enhance CRE alignment by combining heart and head, when designing corporate real estate solutions. Next to that, she worked amongst others with Chris Heywood from the University of Melbourne on a systematic comparison of CRE alignment models in theory. Together with colleagues and graduate students she studies how CRE alignment is done in practice.

From 2013 to 2018 she was head of the real estate management section at MBE. With professor Alexandra den Heijer, Monique leads the Campus Research Team. Next to her work on CRE alignment she has focused on alignment for municipal and educational real estate. During the last 10 years she coordinated and/or participated in the think tank ‘Envisioning the Faculty of the Future’ (2009), Campus vision 2030 TU Delft (2010), Ownership of museum real estate (2012), Campus NL (2016), Campus tools (2017 - ongoing), European campus (2019). Monique has published more than 30 journal papers and books and received an "Outstanding paper award" for the paper Designing a preference-based accommodation strategy: A pilot study at Delft University of Technology in 2016 from the Journal of Corporate Real Estate.

Besides TU Delft Monique regards CoreNet Global as her second work family. CoreNet Global is the world’s leading association for corporate real estate with more than 11.000 members. She served on the Global Board from 2015 to 2019 after being involved in the Benelux chapter board as member and chairwomen for many years. Recently, together with Jose Zwerink, Monique started the foundation We- Women-Cooperate (WWC), which strives for sustainable progress for Indian women. By connecting people, ideas & products, WWC brings affordable and sustainable energy to India, giving women room for economic development.