A case study of how reshoring affects the quality of software development

Abstract

The purpose of this research is to provide more insights
into the consequences of reshoring on the performance of
software development. A thorough understanding of the
consequences of reshoring has been attained by
interviewing the stakeholders of a recently reshored
software development department. This research embraced
a multimethod qualitative approach.
The insights gained from the case indicates that software
performance has been affected by reshoring. Due to
reshoring, the software developers of the department are
sitting next or close to each other. This results in less
communication complexity, more collaboration among
developers and better understanding of the end-product.
These consequences did lead to a higher software quality
performance (SQP). Other than that, reshoring also came
along with some managerial implication, such as hiring
new developers. But there is no causal relationship
between reshoring and software quality performance.
However, the consequences of reshoring do lead to a
higher SQP.