CEBECI, Merve; DE BOK, Michiel; TAVASSZY, Lóránt. The changing role and behaviour of consumers in last mile logistics services: A review. Journal of Supply Chain Management Science, [S. l.], v. 4, n. 3-4, p. 114–138, 2023. DOI: 10.59490/jscms.2023.7265. Disponível em: https://journals.open.tudelft.nl/jscms/article/view/7265. Acesso em: 12 may. 2024.