DUCHEMIN, Ronan; MATHEUS, Ricardo. Forecasting customer churn: Comparing the performance of statistical methods on more than just accuracy. Journal of Supply Chain Management Science, [S. l.], v. 2, n. 3-4, p. 115–137, 2021. DOI: 10.18757/jscms.2021.6125. Disponível em: https://journals.open.tudelft.nl/jscms/article/view/6125. Acesso em: 24 jul. 2024.