MATHISEN, Terje Andreas; SOLVOLL, Gisle. Service Quality Aspects in Ferry Passenger Transport - Examples from Norway. European Journal of Transport and Infrastructure Research, [S. l.], v. 10, n. 2, 2010. DOI: 10.18757/ejtir.2010.10.2.2879. Disponível em: https://journals.open.tudelft.nl/ejtir/article/view/2879. Acesso em: 21 feb. 2024.